Ayman Alamoudi

CRM Project Member-OCM - Digitizing Stakeholders Initiative

May 2016 - Present

• Project Manager Office for MiMo Project in ISU SAP Platform that include RCCC and MiMo, that involve managing enterprise Project with more than 70 Consultant for (Device Management, FiCA, Billing, Balagath and BPEM), this Strategic Project Started on 7 Jan and have been Launched on 3^rd of June 2018.

• Digitizing SEC Channels Initiative, which aims to (Digital Customer Experience, Enablement

of “Digital Operations, Driver of mobility & “Digital worker “, Towards Smart City)
• Member of PMO office for Customer Relation Program, (MiMo) Which Built IN SAP for Distribution and Jump to Customer Centricity through All SEC Digital Channels.

• Launched Critical Project on SEC Billing (New Tariff, VAT)

• Managing OMNI Channels Project

Formerly Website Section Head 

Nov 2011 – Present

• Project Manager for SEC and SEC subsidiaries Websites Design and Information Architects Including (Internet & Intranet)
• Present and Promote Content and Apps in variant Digital tools and Channels.
• Campaign analytics activities – tracking and monitoring performance, platform optimization, media planning and campaign management for Website channel marketing
• Supervise the creation, editing, tuning and publishing of the content messages, selection of imagery, design & style of delivery including translation and localization for internet and intranet
• Managing Corporate LinkedIn Page, with content and digital strategy.
• Coordinate with the advertising agency regarding the products briefs for proper creative and campaigns.
• Improving customer experience and optimizing engagement levels
• Create, develop and manage (Content + Application’s) for SEC Internet / Intranet sites.
• Build relationships with key stakeholders to generate flow of company new content
• Maintain corporate identity by keeping a consistent look and feel throughout all web properties.
• Working with a cross-departmental team, maintain and develop all web properties.
• Copy, edit and proofread all web content.
• Manage data analytics activities for the platforms, Website channel marketing, Track and report on all site metrics for visitor’s behavior and experience by analytic tools.
• Work with Public affairs to process new Content and activities into correct Digital channels (Company website, Social media)
• Member of Yammer 1st committee for Internal Communication.
• Developing case studies for SEC websites, working cooperatively with key team members and business Owner, by implementing new web technologies
• Member of disaster team as key person responsible for website content.
• Managing (E-survey's) Application, which is SEC surveys engine.
• Member of SLA Team for Public Affair BU.

Senior Web Developer - Web Master 

May 2005 – Nov 2011

I worked as senior Web developer; Department was responsible for Internet & intranet Site and developed its own Web Application.
• Content Manager for SEC internet site.
• SharePoint Administrator for SEC Intranet.
• Member of analysis team for internet / intranet project.
• Develop (Dips Site) its help marketing division to meet work unit need and Ad Agencies work with a special workflow.
• Develop Internal Communication E-services such as (condolence, greeting, Patient reporting, News subscription and Request Service for Public Relation Dept)
• Develop Club Registration System.
• Developed E-Mishkat which is internal News.

Programmer 

May 2003 – May 2005

I worked as an Software developer in IT Department, using visual studio environment to develop web solution for attar travel agency, and add new models to the web site, develop portal models:
• Develop Student Registration system (study in Australia).
• Implement the financial transaction for inner and outer travel agencies from the system.
• Integrate Financial Exist System within house Human Resource System.
• Develop E-services for customer to check the debit and credit accounts.

Bsc CIS 1997 - 2003

Computer Information System

Activities: Football

High school degree High School/Secondary Certificate Programs 1993 - 1996

High School degree

Activities: Football

Configuring and Administering Microsoft SharePoint 2010

I have worked with Ayman for almost 2 years as Consultant/Supplier of services. In addition to his wide knowledge for many technologies related to Web and Internet Applications development, Ayman has also Creative and Art Direction skills. His briefs are always clear and concise. He goes deep into details but never loose the big picture. It is always a pleasure and a challenge to have Ayman as Client.

I work with Mr Ayman at the SEC company and i have used some of his web applications that is published in our company's intranet , he is a professional web developer and he has the skills to manage those type of projects and dealing with contractors.

Fahd al abdulkareem

I worked with Ayman for a last two years in the SEC SLA project.
He was a Business Line Coordinator for Public Affair Department , Actually he was a real star in the project. he was always helpful, dedicated and sincere and his input was always very valuable. I really enjoyed working with him, and wish him all the best.

Creative,Enthusiast,Optimistic,Friendly,Always looking for the best ,
Ayman was a great leader also he combines the leadership and friendship in the same time :)